Return Policy

Return Policy
We want you to be completely satisfied with your purchase on pcpi4u and our family of apps. Our 5-Star Guarantee means we’re committed to providing customers with the most delightful shopping experience possible. We’re always available and happy to help with any questions. If you need to request a refund, please contact our Customer Support Team within 7 days of delivery.
How does the return policy work?

To start a return, email support@pcpi4u.co.za

View Order History –

  • Customers may request a refund on any order within 7 days of delivery.
  • Our customer service team strives to respond to all requests within 72 hours or less. We’re always available to help!
How will I receive my refund?
  • Refunds are processed back to the original payment method used to purchase the order.
  • Typically, you can expect your payment provider to credit you for your refund within 14 business days. If you are having trouble locating your refund, we recommend contacting your payment provider for further assistance.
  • If you used Paypal or Credit Card we will issue your refund based on your payment method.
  • pcpi4u does not provide reimbursement for costs related to return shipping, customs fees, taxes, postal fees or VAT related costs.
How are my promotions applied?
  • Promotions are limited time offers and valid based on the terms of the offer. Promotions are not reissued once they have expired.